Apple Vision Pro users have already returned their headsets - here's why

Apple Vision Pro users have already returned their headsets - here's why

Social media is making it seem like the Apple Vision Pro is everywhere now, but not for long In fact, there may be a flood of returns for the Apple Vision Pro headset as Apple's return window closes for the first time

Like most Apple products, the Vision Pro has a 14-day return policy So if you notice buyer's remorse or actually don't like the spatial computing headset, you can return it and get your $3,500 back Since the Vision Pro was launched on February 2, 13 days ago at the time of this writing, people have begun to take advantage of this return policy

Many people have taken to social media to advertise that they are returning their Vision Pro for a variety of reasons Some have reported problems with eye strain, motion sickness, dissatisfaction with spatial computing in general, or that the headset is currently not useful enough to justify continuing to use it

Indeed, one of the editors of The Verge admits that a blood vessel in his eye burst while using the Vision Pro Perhaps it was an isolated incident, and we would have heard more about it otherwise, but it is certainly reason enough to say "enough is enough"

Frankly, it is not surprising at all These are problems that VR and mixed reality headsets have experienced from the beginning, and it was really unlikely that Apple could solve these problems on their first attempt However, it is understandable that people who have paid a lot of money for a product would want a better experience than a cheaper competitor

However, social media is not indicative of real life, and we don't know what percentage of Vision Pro early adopters are prepared to return their devices Reportedly, over 200,000 units were sold during the pre-order period

Thus, for every tweet we see about the Vision Pro being returned, it is possible that many others are content to keep the headset, although unless Apple reveals official figures on sales and returns, we will never know for sure

Rumors suggest that the Apple Vision Pro was originally expected to be a developer device The idea was to help developers become familiar with AR prior to the launch of the final Apple Glasses As such, this early version of the headset may be the least consumer-oriented product Apple has produced

According to a recent Bloomberg report, some in Apple's Vision Products Group believe it will take four generations before the device is "ideal"

We will have to wait and see how future headsets and mixed reality devices are developed, given all the problems people have had At the very least, we hope that Apple can reduce the weight of the headsets and make them more comfortable

However, a slightly cheaper refurbished version of the Vision Pro headset may be available in the near future

If you decide that the Apple Vision Pro is not for you and want your $3,000 back, you must return it to Apple within 14 days

If you got your Vision Pro headset on launch day (February 2), you have until February 16 to do this; you must sign in with your Apple ID or enter both your order number and email address The easiest way to do this is to take it back to your nearest Apple Store

For more information, see Apple's return policy page

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