Metro by T-Mobile feels like customers who stick to wireless carriers are getting shorter And the best way to fix it is determined by making it easier for those customers to get a new phone

That seems to be the idea behind the new Metro Flex plan, which the t-Mobile-owned prepaid carrier will launch on Thursday (5/16) Customers who sign up for the Metro Flex plan with Metro By T-Mobile will get a free 5G phone for trouble And if you trade your device in 1, 2, or 3 years, you're eligible for the same deal that's available to new customers on your new phone via Metro

According to Clint Patterson, T-Mobile's Prepaid Chief Marketing Officer, the Metro Flex plan solves problems that arise with prepaid carriers "Two customers enter the store — one is a lifetime customer and one is brand new," Patterson said "We give free calls to 1 of them, and it's not a long-term customer It makes customers feel like they are undervalued"

That the opposite figure is true with Metroflex prepaid phone plans, which reward customer loyalty The more options of phone deals will no longer be open to you as you remain subway by T-Mobile customers "The options get better, and the longer you stay, the better," Patterson added

All Metro Flex plans feature unlimited talk, text, and data, but if you use more than 35GB of data in a given month, you can slow down the data speedThe cheapest Metro Flex plans start atド50 a month (after自動5 auto-payment discount) and offer 8GB of hotspot data and 100GB of Google One storage If you have any questions, please feel free to contact us and we will be happy to answer any questions you may have The Metro60Metro Flex plan increases hotspot data to 25GB and sends unlimited text messages in more than 210 countries

There is also a Metro70 Metroflex plan that brings back one of our favorite perks from the past Metro by offering t-Mobile The plan offers the same benefits as theMetro60 Metro Flex offering and also includes Amazon Prime membership

The Metro50 and 6 60Metro Flex plans reflect the current unlimited data plan offer on Metro, but the main difference is that adding an additional line to Metro Flex will result in line30 rather than line35, however, the additional line will also apply to these trade-in phone deals

Metro by T-Mobile is owned and operated by t-Mobile and utilizes the parent carrier's wireless network, including the 5G network, the largest US wireless provider Metro isn't the only sub-brand in the T-Mobile family, but the carrier recently completed the purchase of Mint Mobile and Ultra Mobile

It may seem like a lot of duplicates, but Patterson says 3 prepaid carriers serve different viewers Metro is targeting customers who like to go to physical stores and talk to reps about phone calls and plans In contrast, Mint will serve digital-first viewers who prefer to supply their phones and buy the service in bulk, while Ultra will appeal to customers with international talk and text message needs

"It's 3 different brands that are targeting 3 different types of customers," Patterson said